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NGS RESILIENCY COHORT · 6-MONTH PROGRAM
Recover lost revenue. Close compliance gaps. Build systems that hold.
The Resiliency Cohort is a six-month program for IDD provider organizations ready to do the deep work. Six phases, bi-weekly sessions across leadership, QA and compliance, program and finance, alongside consultants, regulatory specialists, clinicians and legal experts.
$8M
in revenue identified for past cohort agencies
4.75/5
overall past cohort satisfaction
100%
reported a clearer view of their compliance risk
SIX AREAS OF SUPPORT
Compliance & Regulatory Navigation
Understanding waiver expectations, documentation standards and regulatory frameworks.
Quality Enhancement Planning
Developing clear plans to address compliance findings and strengthen outcomes.
Appeals & Legal Framework
Guidance from an attorney on structuring appeals and responding to regulatory actions.
Support Justification Strategy
Strengthening justification for services, staffing levels and funding requests.
Clinical Mentorship
Access to clinical expertise supporting people with complex behavioral and mental health needs.
Documentation & Compliance Systems
Improving documentation to support person-centered care while meeting regulatory expectations.
WHO THIS COHORT IS FOR
IDD provider organizations experiencing:
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Funding justification challenges
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Regulatory scrutiny
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High support cost reviews
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Compliance concerns
-
Complex behavioral or medical supports
LED BY
Nick Burton
CEO
Dr. Monica McCall
CEO
Cohort size is limited to keep collaboration meaningful.
Priority access for Synergy Pass holders.
The Resiliency Cohort model
Six phases across six months — training, collaborative learning, compliance review and expert mentorship.
PHASE 1
Orientation & Risk Identification
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Cohort kickoff session
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Overview of regulatory pressures
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Dedicated Supports Rubric / initial compliance risk assessment
PHASE 2
Training & Systems Strengthening
Monthly sessions on:
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Documentation expectations
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Support justification
-
Regulatory citation strategies
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Compliance frameworks
PHASE 3
Quality Enhancement Planning
Organizations develop:
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Quality enhancement plans
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Compliance improvement strategies
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Documentation improvement plans
PHASE 4
Clinical Mentorship
Focus on:
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Supporting complex behavioral needs
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Co-occurring mental health conditions
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Aligning clinical and regulatory expectations
PHASE 5
Legal & Appeals Strategy
Attorney-led framework on:
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Responding to denials
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Structuring appeals
-
Citing regulations effectively
PHASE 6
Implementation Support
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Group case discussions
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Documentation review
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Support justification review
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Regulatory response strategies
Passholders save $30,000
Billed monthly across the six months, with no upfront deposit — so you can take part without allocating the full amount at once.
Synergy Pass, 12 months $5,000
Cohort, 6 mo $45,000 $15,000
$20,000
YOU SAVE $30,000
Synergy Pass, 12 months $5,000
Cohort not included
$5,000
UNLIMITED STAFF
Synergy Pass not included
Cohort, 6 mo $45,000
$45,000
STANDARD RATE
The agency Pass is $5,000/year. Joining the Pass first costs less than the cohort discount it earns you — and covers your whole team for the year. See the Pass